Customer Service


Abode Living

How To Shop

New to online shopping? Or something isn't working?

We have 4 easy ways to shop, and we have answered the most commonly asked questions.
If you can’t find your answer here, please call our Customer Service team.


When you login, if you forget your password, just click the 'forgotten password' link after you have entered your email address. If you have registered an account with you will automatically be sent an email to your registered email address. It happens really quickly, so if you can't see it make sure to check your junk mail just in case it has been caught in a spam filter.

Once you receive the email, click the 'reset my password' button. This will allow you to reset your password in your account safely and securely.

For additional help, please email us at or watch the video below for a step by step guide.

If you are still having trouble, please contact us on (03) 9811 7800