Updating items in basket
How To Shop
New to online shopping? Or something isn't working?
We have 4 easy ways to shop, and we have answered the most commonly asked questions.
If you can’t find your answer here, please call our Customer Service team.
HOW TO REDEEM A GIFT VOUCHER
If you have received a gift voucher, you can either redeem the balance online or in-store.
To redeem the gift voucher online simply shop as normal and either checkout as a guest or create an account. When you reach the PAY & CONFRIM page, just click this button to redeem your voucher.
Simply enter your unique voucher number (example: 7719-23E1B-LSLR) in the pop-up and press submit. Your voucher amount will then be loaded into your checkout. You may need to pay the balance with an additional payment type, or if the whole amount for the voucher is not used, the balance can be redeemed at a later date.
To redeem a gift voucher in-store just print off your voucher email or bring in the hard copy voucher and present it at the point of purchase.
If the entire amount is not used in the first transaction, we will re-issue a new voucher number with the remaining balance.